Legal.

Responsible:

Christin Hultsch

Contact:

CH Verlag, Friedrich-Staude-Str. 8, 08060 Zwickau, Germany, Germany

Email: info@ch-verlag.de, phone: +49 162 4298645

Liability for content

As a service provider we are responsible under § 7 (1) TMG for our own content on these pages in accordance with general law. Under §§ 8 to 10 TMG, however, we are not obliged as a service provider to monitor third-party information transmitted or stored, or to investigate circumstances that indicate unlawful activity.

Obligations to remove or block the use of information under general law remain unaffected. Liability in this respect is, however, only possible from the point at which a specific infringement becomes known. Should we become aware of such infringements, we will remove the content without delay.

Liability for links

Our site contains links to external third-party websites over whose content we have no influence. For that reason we cannot accept any responsibility for this third-party content. The respective provider or operator of the linked pages is always responsible for their content. The linked pages were checked for possible legal infringements at the time of linking. No unlawful content was apparent at that time.

Permanent monitoring of the content of linked pages is not reasonable without concrete indications of an infringement. Should we become aware of infringements, we will remove such links without delay.

Copyright

The content and works created by the site operators on these pages are subject to German copyright law. Reproduction, adaptation, distribution and any kind of exploitation beyond the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are permitted for private, non-commercial use only.

Where the content on this site was not created by the operator, the copyright of third parties is respected. Third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please let us know. If we become aware of infringements, we will remove such content without delay.

1. Privacy at a glance

General information

The following gives a straightforward overview of what happens to your personal data when you visit my website. Personal data is any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy below.

Data collection on my website

Who is responsible for data collection on this website?

Data on this website is processed by:

Christin Hultsch

Friedrich-Staude-Str. 8, 08060 Zwickau, Germany

Email: info@ch-verlag.de

How do I collect your data?

Some of your data is collected because you provide it to me, for example through the contact form or by email. Other data is collected automatically by IT systems when you visit the website. This is mainly technical data (browser, operating system or time of the page request). It is collected automatically as soon as you enter my website.

What do I use your data for?

This data is collected solely in order to provide the website free of errors and to secure its operation technically. Your behaviour as a user is not analysed.

2. General notes and mandatory information

Data protection

I take the protection of your personal data very seriously. I treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data by which you can be personally identified. This privacy policy explains what data I collect and what I use it for.

Please note that data transmission over the internet (for example when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible.

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data remains with me until the purpose for processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to processing, your data will be deleted unless I have another legally permissible basis for storing it.

Rights of the data subject

You have the following rights regarding the data stored about you:

• The right of access to the data stored about you
• The right to rectification of inaccurate or incomplete data
• The right to erasure (“right to be forgotten”), where no statutory retention obligations apply
• The right to restriction of processing, where certain conditions are met
• The right to data portability, where technically feasible
• The right to object to the processing of your data

If you wish to exercise any of these rights, you can contact me at any time.

Withdrawing your consent to data processing

Many data processing operations are only possible with your express consent. You can withdraw consent already given at any time; an informal email to me is sufficient. The lawfulness of the processing carried out up to the withdrawal remains unaffected.

3. Data collection on this website

Cookies

This website does not set cookies. No information is stored on or read from your device. For that reason no cookie notice appears when you open the site.

No analytics, statistics or tracking services are used. Your visit is not evaluated and is not passed on to third parties.

Server log files

The provider of this website automatically collects and stores information in what are known as server log files, which your browser transmits automatically. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

4. Typefaces and spam protection

Typefaces

This website does not load typefaces from external servers. It is rendered exclusively with fonts already present on your device. No connection to Google or other providers takes place.

Protection of the contact form

The forms on this website are protected against automated advertising submissions. No data is transmitted to third parties, no cookies are set and no external service such as Google reCAPTCHA is used. The check runs solely on this website's server. It consists of three parts: an invisible check field, an identifier calculated in your browser which shows that the form was in fact opened, and an automatic assessment of the text against a fixed set of word rules. No personality profiling takes place, nor any automated decision producing legal effects within the meaning of Art. 22 GDPR.

So that the same device cannot submit over and over within seconds, a non-reversible checksum of the IP address is created on submission and kept for one hour at most. The IP address itself is not stored.

Submissions classified as advertising do not reach my inbox. They are logged in a protected area of the server so that a message sorted out by mistake is not lost. This log is deleted after three months at the latest. The legal basis is my legitimate interest in warding off unsolicited bulk mail (Art. 6(1)(f) GDPR).

5. Contact form and communication

If you send me enquiries via the contact form, the details you give in the form, including the contact data you provide there, are stored in order to process the enquiry. I do not pass this data on without your consent.

Quote requests via the cost calculator. On the page “Herzlich willkommen” you can put together a project and request a quote from it. What is transmitted is the company, contact person, email address, optionally the phone number, your configuration including the estimated price, and any notes. The selection in the calculator itself runs entirely in your browser; as long as you do not submit it, the server learns nothing about it. The legal basis is your consent under Art. 6(1)(a) GDPR, given by ticking the box in the form, together with my legitimate interest in answering business enquiries (Art. 6(1)(f) GDPR). I delete the details twelve months after the enquiry is concluded at the latest, unless statutory retention periods prevent this.

Visits to the campaign page. For the postcard campaign I count how often the page “Herzlich willkommen” is opened on a given day. Only the date and a number are stored. No cookies are set, no IP addresses are kept and no external services are used, so no conclusions about individual people are possible. The legal basis is my legitimate interest in assessing how the campaign performs (Art. 6(1)(f) GDPR).

6. Hosting

This website is hosted by STRATO GmbH, Otto-Ostrowski-Straße 7, 10249 Berlin, Germany. In doing so, Strato processes the technical data arising when the site is called up (see server log files) on my behalf. The basis is a data processing agreement under Art. 28 GDPR. The legal basis for the processing is my legitimate interest in providing this website securely and reliably (Art. 6 (1) (f) GDPR).

7. Encrypted transmission

This site is transmitted in encrypted form (SSL/TLS). You can recognise this by the address beginning with “https://” and by the padlock symbol in your browser’s address bar. As long as encryption is active, the data you send me cannot be read by third parties.

8. Registering for events

If you register for one of our events using the form on the “Buchparty” page, I process the details given there: company, first and last name, email address, optionally the phone number, your answers regarding attendance, the number of guests you bring and the entrepreneur speed dating, and any notes.

Purpose. I use these details solely in order to plan and run the event and to ask follow-up questions where necessary. They are not passed on to third parties. I tell the host venue only the number of guests, no names.

The legal basis is your consent under Art. 6 (1) (a) GDPR, which you give by ticking the box in the form. You can withdraw it at any time by an informal email to info@ch-verlag.de. The lawfulness of the processing carried out up to that point remains unaffected.

Storage. Registrations are stored on my web space and additionally sent to me by email. The storage location is blocked against access from the internet. At the latest three months after the event I delete the details, unless statutory retention periods prevent this.

Last updated: October 2026

CH Verlag · Menschen. Köpfe. Visionen.

Provider

CH Verlag Christin Hultsch & Heike Hultsch · Friedrich-Staude-Str. 8 · 08060 Zwickau

E-Mail: info@ch-verlag.de · Telefon: 0162 4298645

The provider works independently as a freelance artist (§ 18 (1) no. 1 EStG) and does not operate a commercial trade,

hereinafter “the provider” – in the field of business portraits also referred to as “the author”.

Please note: this is a translation for information only. The German version of these terms is the sole binding text; in the event of any discrepancy, the German wording prevails.

Last updated: June 2025

§ 1 Scope and definitions

1.1 These terms govern the business relationship between the provider and her customers for all services offered by the provider, in particular:

• the creation and publication of business portraits and the sale of the books in which they appear;
• copywriting and editorial services for print and online media;
• the creative concept and design of websites;
• the design of digital advertising and communication material.

1.2 A consumer within the meaning of these terms is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (§ 13 BGB). An entrepreneur is a natural or legal person, or a partnership with legal capacity, acting in the exercise of their trade, business or profession when entering into the transaction (§ 14 BGB).

1.3 Differing, conflicting or supplementary terms of the customer do not become part of the contract unless the provider expressly agrees to them in writing.

1.4 The version of these terms valid at the time the contract is concluded applies. Changes will be communicated to the customer in text form in good time.

§ 2 Scope of services

2.1 Business portraits and book publication. The author produces portraits of entrepreneurs (including interview, text and, where applicable, photographs) and publishes them in book form. The customer may commission the creation of a portrait, its publication and the purchase of the relevant books.

2.2 Copywriting and editorial services. The provider produces editorial and promotional texts for websites and for print and online media in accordance with the customer’s specifications. What is owed is the linguistic and substantive drafting, not a legal assessment of the statements made.

2.3 Web design and website concept. The provider delivers the design and conceptual work (layout, arrangement of images and text, visual appearance). Programming, technical implementation, hosting and operation are not part of the service unless expressly commissioned separately.

2.4 Digital advertising and communication material. The provider designs digital advertising material (for example banners, social media graphics, newsletter layouts) purely at the level of design and copy.

2.5 Social media support and posting. On request, the provider creates posts in terms of design and content and publishes them on the customer’s social media channels. The services are limited to creative and coordinating execution. The provider does not carry out any legal review of the content. The customer remains responsible for the legal admissibility of the published content (in particular with regard to competition, trade mark and copyright law) insofar as it is based on information, specifications or approvals supplied by them.

2.6 Company brochures and presentations. On request, the provider produces company brochures, image brochures, product brochures, catalogues, presentations and comparable print and digital media. The services are limited to creative, design and editorial work. Legal review of content, mandatory disclosures or advertising claims is not part of the service.

2.7 Delimitation of services. The services under § 2.2 to § 2.6 are confined exclusively to the creative (design) and editorial (copy) level. The following are expressly not part of the service unless separately commissioned in writing:

• legal review of the content (in particular competition, trade mark, copyright, personality and consumer law);
• data protection review and implementation (in particular privacy policy, cookie and consent management, data processing agreements, technical and organisational measures);
• programming, technical implementation, operation, hosting and IT and information security;
• creation or review of the imprint and other statutory mandatory disclosures;
• ensuring accessibility in accordance with the applicable rules.

Nor does the provider owe any particular commercial outcome. In particular, no increase in turnover, acquisition of new customers, growth in reach, search engine rankings or other business results are owed.

2.8 Involvement of third parties. The provider is entitled to involve third parties (for example additional authors, designers or service providers) in delivering the services. Contractual responsibility towards the customer remains with the provider. The customer has no claim to the services being performed by any particular person.

2.9 Use of AI-assisted tools. The provider is entitled to use AI-assisted tools in producing texts, concepts and designs, provided this does not infringe the rights of third parties. Responsibility for the content and quality of the result remains with the provider.

2.10 Music tracks. On request, the provider composes and produces individual music tracks (for example brand jingles, background and advertising music). These are made available exclusively by way of licence in accordance with § 11.

§ 3 Conclusion of contract

3.1 Offers made by the provider are without obligation. The contract comes into being through a written agreement: in the case of portraits through a signed interview sheet and order form, otherwise through the provider’s order confirmation or acceptance of a binding offer.

3.2 The provider reserves the right to decline commissions without giving reasons, in particular where they conflict with statutory provisions or with the provider’s values.

§ 4 Fees and payment terms

4.1 Remuneration is governed by the respective offer or individual agreement. For business portraits the fee is agreed individually; the invoice is issued once the proof has been submitted.

4.2 For copy, design and web projects the provider is entitled to request a reasonable advance payment (usually 50 % of the order value) when the commission is placed. The balance falls due on acceptance or approval.

4.3 Books can be purchased directly from the provider; the purchase price falls due immediately upon invoicing. The goods delivered remain the property of the provider until payment has been made in full (retention of title).

4.4 Payment is made by bank transfer or in cash. In the event of late payment, default interest is charged at the statutory rate.

4.5 All prices are exclusive of statutory value added tax, where this is shown.

4.6 The customer may only set off claims that are undisputed or have been established by a final court decision. A right of retention may be exercised only insofar as it is based on the same contractual relationship.

4.7 The granting of rights of use under § 10 is subject to payment in full of the agreed remuneration. The special provision in § 11 applies to music tracks.

§ 5 The customer’s duties to cooperate

5.1 The customer provides all content, materials and information required for the performance of the services in good time and in full. The customer warrants that they hold the necessary rights in the materials supplied (in particular texts, images, logos and trade marks) and indemnifies the provider against third-party claims in this respect. In particular, the customer is obliged to supply only image material in which they hold unrestricted rights of use. Where third parties are identifiable in images supplied by the customer, the customer warrants that all necessary consents of the persons depicted (right to one’s own image) have been validly obtained. The provider is not obliged to check the legal admissibility of material or the existence of permissions. The customer fully indemnifies the provider against all third-party claims, in particular for infringement of personality rights or copyright. Where the customer supplies image or video material showing property belonging to their own end customers (for example photographs of building sites, trade work, land or the interiors of third parties), or where identifying features are visible (for example vehicle registration plates, name plates or house numbers), the customer warrants that they have obtained express permission to publish from those end customers. The provider carries out no review regarding infringement of data protection rights (GDPR), property rights or the privacy of third parties; sole responsibility and the risk of a warning notice lie with the customer in this respect. The indemnity under this paragraph also covers reasonable legal, court and procedural costs.

5.2 Approval and go-live. Before a website or item of advertising material is published or goes live, it is for the customer, on their own responsibility, to have the content designed and written by the provider checked by a competent body – in particular their data protection officer and/or a lawyer – for technical, legal and data protection completeness and admissibility. Going live is carried out by the customer or on their express instruction and constitutes their binding approval.

5.3 If the customer fails to meet these duties to cooperate, they bear the resulting consequences themselves; any additional work on the part of the provider is to be remunerated separately.

5.4 Project standstill. If the customer fails to meet their duties to cooperate within 30 days despite a written request, the provider is entitled to invoice the services rendered up to that point and to suspend further performance until the customer cooperates. Agreed periods and deadlines are suspended for the duration; the provider does not fall into default in this respect.

5.5 Indemnity. Insofar as third-party claims, official measures, fines or warning notices arise because the customer supplied materials without the necessary rights (§ 5.1) or took content live without the required review (§ 5.2), the customer indemnifies the provider against those claims and the costs arising from them, including reasonable costs of legal action.

§ 6 Performance, deadlines and acceptance

6.1 Portraits. The customer receives a preview copy in order to approve the proof. Requests for changes must be communicated within a reasonable period. Once approved, the portrait is published and can no longer be altered. The author reserves the right to decline publication even after the portrait has been produced where legal, ethical or editorial reasons stand in the way; services already rendered remain subject to remuneration in that case.

6.2 Copy, design and web services. On completion the provider submits the result for acceptance. The service is deemed accepted upon express approval or upon go-live (§ 5.2).

6.3 Rounds of corrections. The agreed fee includes up to two rounds of corrections. Further change requests are charged according to time spent at the rates then applicable. One round of corrections comprises a single, consolidated submission of all requested changes.

6.4 Deemed acceptance. If, within 14 calendar days of the service being submitted, neither a notice of defects nor an approval is given, the service is deemed accepted. The customer is notified separately of this effect when the service is submitted. In relation to consumers, deemed acceptance applies only if the customer was expressly informed in text form of the consequences of remaining silent (§ 640 (2) BGB).

6.5 Delivery dates. Stated delivery and completion dates are non-binding guide values unless expressly agreed in text form as binding (fixed dates). Delays caused by the customer’s missing or late cooperation extend agreed periods accordingly. Partial deliveries are permitted insofar as they are reasonable for the customer.

6.6 Approvals, change requests, acceptances and other declarations relevant to the contract may be made in text form, in particular by email.

§ 7 Withdrawal, cancellation and right of revocation

7.1 The customer may withdraw from the contract up until approval of the complimentary portrait; in that case a reasonable handling fee for services already rendered falls due. After approval, cancellation is no longer possible.

7.2 Project termination for copy, design and web services. If the customer terminates or ends such a project before completion, the services rendered up to that point and any capacity already firmly reserved are to be remunerated. Further statutory claims of the provider (in particular § 648 BGB) remain unaffected.

7.3 If the provider is unable to deliver for reasons beyond her control (for example illness), a book project under way will be completed by suitable third parties.

7.4 Right of revocation for consumers. In the case of contracts concluded at a distance, consumers have the statutory right of revocation insofar as it is not excluded under § 312g (2) BGB (in particular for individualised works made to the customer’s specification, such as a personal business portrait). Consumers are informed of the right of revocation separately by means of a revocation notice.

§ 8 Warranty and liability

8.1 The provider performs her services to the best of her knowledge and belief. Complaints about obvious defects must be notified in text form without delay, and in the case of portraits within five days of the proof being submitted.

8.2 No liability is accepted for the factual accuracy or completeness of the portraits, nor for the commercial consequences of their publication; the information on which the account is based comes from the customer.

8.3 Extent of liability. The provider is liable without limitation:

• for damage arising from injury to life, body or health that is based on a breach of duty by the provider;
• for other damage based on intent or gross negligence;
• within the scope of a guarantee given and under the German Product Liability Act.

In cases of simple negligence the provider is liable only for breach of a material contractual duty (a cardinal duty, the fulfilment of which makes proper performance of the contract possible in the first place and on the observance of which the customer regularly relies), limited to the foreseeable damage typical of the contract, but not exceeding twice the net order value in each case and in any event limited to EUR 25,000 per instance of damage. Liability is otherwise excluded.

8.4 Exclusion of liability for copy, design and web services. In line with the delimitation of services (§ 2.7) and the duties to cooperate (§ 5), the provider owes only the agreed design and copy work. She is not liable for the legal admissibility, data protection compliance, technical functionality, IT security or accessibility of the content once the customer has taken it live. On going live (§ 5.2) the customer assumes sole responsibility for legally compliant operation. The mandatory heads of liability under § 8.3 remain unaffected.

8.5 Data backup and data loss. The customer is responsible for backing up their own data regularly. The provider is liable for data loss in accordance with § 8.3; where data is restored, liability is limited to the effort that would have been required for restoration had the customer backed up their data properly.

8.6 No liability is accepted for damage resulting from force majeure. Events of force majeure, in particular natural disasters, pandemics, official orders, strikes, power failures or failures of telecommunications networks, extend agreed performance periods by the duration of the impediment plus a reasonable restart period.

8.7 Duty to examine and give notice of defects. If the customer is an entrepreneur (§ 14 BGB), they must examine the services rendered without delay on receipt and notify apparent defects in text form within 7 calendar days of submission or go-live; otherwise the service is deemed approved. Entrepreneurs must notify hidden defects without delay after discovering them. The statutory rights of consumers in respect of defects (§ 13 BGB) remain unaffected.

§ 9 Data protection

9.1 The controller within the meaning of Art. 4 no. 7 GDPR is the provider (contact details at the head of these terms). She processes personal data exclusively within the framework of statutory provisions.

9.2 No data protection officer. The provider is not legally obliged to appoint a data protection officer, as the conditions of Art. 37 GDPR in conjunction with § 38 BDSG are not met (in particular, fewer than 20 people are permanently engaged in automated data processing and extensive processing of special categories of data is not a core activity). The contact for data protection matters is the provider directly.

9.3 Purposes and legal bases. Processing takes place in order to initiate and perform the contract (Art. 6 (1) (b) GDPR), to comply with legal obligations (lit. c), to safeguard legitimate interests (lit. f) and – in particular for the publication of name, image and portrait content – on the basis of consent (lit. a).

9.4 Publication of portraits and likenesses. This takes place only on the basis of the express consent of the person concerned, observing the right to one’s own image (§§ 22, 23 KUG). Consent is documented separately in writing and can be withdrawn at any time with effect for the future; the lawfulness of processing carried out up to the withdrawal remains unaffected. The customer is aware that a withdrawal has effect only for future processing; printed works already lawfully published and distributed are not affected.

9.5 Storage period. Personal data is deleted as soon as it is no longer required for the stated purposes and no statutory retention periods (in particular under commercial and tax law) stand in the way.

9.6 Data subject rights. The customer has the rights of access (Art. 15), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20), objection (Art. 21) and withdrawal of consent given (Art. 7 (3) GDPR).

9.7 Right to lodge a complaint. There is a right to lodge a complaint with a data protection supervisory authority, for the provider in particular with the Saxon Data Protection Commissioner.

9.8 Processing on behalf of a controller. Pure copy, design and layout services do not as a rule constitute processing on behalf of a controller. Insofar as the provider processes personal data on the customer’s behalf (for example maintaining content in the customer’s systems), a separate data processing agreement under Art. 28 GDPR is concluded.

9.9 Data is passed on to third parties only in the course of performing the contract or with the customer’s consent; third parties commissioned under § 2.8 are excepted.

§ 10 Copyright and rights of use

10.1 All works created by the provider (texts, drafts, designs, portraits) are protected by copyright. The copyright remains with the provider.

10.2 The customer receives the right of use designated in the offer in respect of the work created individually for them; in case of doubt, a simple right of use limited to the agreed purpose. The grant of rights takes effect only upon payment in full. The customer acquires no copyright in the work as a whole (the book).

10.3 Open working and source files (for example Canva, Photoshop, InDesign or other layout files) are not part of the rights of use granted and are released only under a separate agreement and for separate remuneration.

10.4 The provider is entitled to name, depict and publicly present services rendered — in particular business portraits, websites, social media content, company brochures, presentations, graphics, advertising material and comparable works — as references for the purpose of her own promotion. This includes in particular the use of the customer’s name and company logo, and of extracts and screenshots, on her own website, in social networks, in presentations, at talks and in proposal and sales documents. The customer may object to such reference use in text form on grounds of a legitimate interest. Works that have been published and are intended for the public are in principle regarded as suitable for reference use.

10.5 The provider is not obliged to retain project data, drafts, raw data or other working documents permanently after a project has been completed.

§ 11 Music tracks: licence, usage fee and unauthorised continued use

11.1 Principle; use of music in third-party content and on social media. In order to avoid copyright infringements and warning notices, the provider does not as a rule supply social media posts, reels or videos backed with music from third-party providers (including music described as “royalty-free” or provided by the platform itself). Music is used in customer projects only where it is a track composed and licensed individually for the customer by the provider in accordance with this § 11. If the customer declines to have their own track created, the content is delivered without music.

11.2 Authorship. Music tracks created by the provider are protected by copyright as musical works (§ 2 (1) no. 2, (2) UrhG). The provider is the author; she grants the customer only rights of use in accordance with the following provisions.

11.3 Warranty of ownership of rights. The provider warrants that she holds the rights necessary for licensing without restriction, that the tracks are free of third-party rights and that they are not subject to administration by a collecting society (in particular GEMA) in a way that would prevent direct licensing.

11.4 Licence (right of use). The customer receives a right of use limited in time and restricted to the types of use and channels designated in the offer (§ 31 UrhG). Unless an exclusive right of use is expressly agreed, the right granted is a simple one. The right of use is tied to continued payment of the usage fee and may not be transferred or sub-licensed without the provider’s consent. Territorially the licence applies to the area designated in the offer; if no area is designated, it applies worldwide for the agreed types of use.

11.5 Usage fee. The monthly usage fee agreed in the offer is payable for use of the tracks. Unless otherwise agreed, it falls due monthly in advance.

11.6 Term and termination. The licence relationship for music tracks is concluded for an indefinite period and may be terminated by either party in text form giving 30 days’ notice to the end of a month. The right to terminate extraordinarily for good cause remains unaffected.

11.7 Termination on default of payment. If the customer falls into default with the usage fee and fails to pay within a period of 14 days set in a reminder, the right of use lapses automatically on expiry of that period. The right of use also ends when a termination under § 11.6 takes effect. In both cases the customer is obliged to remove all affected tracks without delay from every channel in use (in particular website, social media and advertising material).

11.8 Unauthorised continued use. If the customer continues to use a track after the right of use has lapsed, this constitutes a copyright infringement. The provider may demand injunctive relief (§ 97 (1) UrhG), damages calculated on the basis of a notional licence fee (§ 97 (2) UrhG) and reimbursement of the costs of a warning notice (§ 97a UrhG).

11.9 Damages and minimum loss. In the event of unauthorised continued use after the right of use has lapsed, the provider may claim damages under the statutory provisions (in particular § 97 (2) UrhG, calculated on the basis of a notional licence fee). The agreed monthly usage fee for each month or part month of unauthorised use is deemed the minimum loss.

11.10 Use of AI-assisted tools. The provider is entitled to use AI-assisted tools in producing music tracks, provided this does not infringe the rights of third parties.

§ 12 Confidentiality

12.1 The parties treat all non-obvious business, operational and personal information of the other party that comes to their knowledge in the course of the cooperation as confidential and use it only for the performance of the contract. This applies in particular to information the provider obtains in the course of interviews and the production of business portraits.

12.2 Excepted is information that is obvious, that was already known to the recipient before it was communicated, or that must be disclosed by virtue of a statutory or official obligation. Portrait content approved for publication is not subject to confidentiality.

12.3 The duty of confidentiality continues beyond the end of the contract.

§ 13 Consumer dispute resolution

13.1 The central EU platform for online dispute resolution (ODR platform) has not been operated since 20 July 2025; a corresponding notice or link is therefore omitted.

13.2 The provider is neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

§ 14 Final provisions

14.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. In relation to consumers, this choice of law applies only insofar as it does not deprive them of mandatory consumer protection provisions of their country of residence.

14.2 The place of performance is the provider’s registered office. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is the provider’s registered office.

14.3 Amendments and additions to the contract require text form. There are no verbal side agreements. Statutory formal requirements remain unaffected.

14.4 Should any provision of these terms be or become wholly or partly invalid, the remaining provisions remain unaffected. The statutory provisions take the place of the invalid provision.

Zwickau, June 2025

Christin Hultsch · CH Verlag

Use of artificial intelligence

CH Verlag uses AI-assisted tools in its work, for example for research, for drafting text, in image design and in the technical build of websites.

Editorial responsibility. Every text and every image we publish is checked, revised and approved by us before it is used. Responsibility for the content lies solely with CH Verlag and is not handed over to a tool.

Portraits and interviews. The business portraits published in our books are based on conversations held in person. The statements of the people portrayed are neither invented nor machine-generated. Every portrait is submitted to the person portrayed for review before printing.

Images. Photographs are taken on location. Where designed or computer-generated imagery is used, it serves as illustration and does not depict actual people, places or events.

Client projects. For commissioned work, § 2.9 of our terms and conditions governs the use of AI-assisted tools. On request we refrain from using them in an individual case; please raise this with us before placing an order.